Question 1

Is counselling right for me?

Accepted Answer

You might be wondering if your issue is too great or too small to ask for help.  You might not be quite sure what you need but just know something isn’t ok right now.  Having an initial 15 minute phone chat, with no judgement or obligation might help you make a decision and feel more at ease about asking for support.

Question 2

How do I know if you’re right for me?

Accepted Answer

Hopefully our initial 15 minute chat will help you get a feel for me and how we might work together.   If we agree to meet after this, whilst we might agree on an initial number of sessions you are under no obligation to continue if it doesn’t feel right for you.

Question 3

How do we get started?

Accepted Answer

Complete the online enquiry form here to arrange a 15 minute initial chat. Alternatively email me direct debbie@mountainstoclimbcounselling.co.uk or message me via Whatsapp.  I’ll aim to respond within 48hrs.

Question 4

Will you give me advice and tell me how to fix my situation?

Accepted Answer

Counselling isn’t about giving advice.   I will support you to explore and better understand your thoughts and feelings, enabling you to find a way forward that works for you.

Question 5

What issues do you work with?

Accepted Answer

I have experience supporting clients across a broad range of issues, including bereavement and loss of all kinds, life changes, anxiety, depression, sexuality, low self-worth, relationship issues (work and personal), adult and childhood trauma.

Question 6

Do you like to work with particular people?

Accepted Answer

Effective counselling requires a willingness to explore yourself and better understand your thoughts and feelings. There is no one type of person who is better or worse to work with, and I am adaptable to working with individuals with different approaches and needs. I welcome all genders, the LGBTQ+ community and neurodiverse.

Importantly, I should be the right fit for you, which is why I always encourage a quick 15-minute informal chat before we agree to meet for full sessions. Contact me to get started.

Question 7

Will our discussions/my records be kept completely confidential?

Accepted Answer

Confidentiality in counselling is really important so that you feel safe and at ease to talk about whatever you need to.  Any personal details/notes I keep will be held securely. What we discuss is of course confidential, with some exceptions in extreme circumstances.  For more information please read my privacy notice.

Question 8

How long is each session?

Accepted Answer

Sessions usually last for 50 minutes. If for some reason this isn't right for you it’s something we can discuss within your initial enquiry or later down the line. Contact me for a 15-minute chat about how counselling might work for you.

Question 9

How often will we meet?

Accepted Answer

I generally recommend weekly, particularly at first.  It’s possible that fortnightly or less frequently may be an option, we’ll work out together what’s best for you and your circumstances.

Question 10

How much does it cost?

Accepted Answer

Click here for current pricing.

Question 11

Do you offer discounts?

Accepted Answer

I currently offer discounts for prospective clients who are students, low earners or unwaged. Find out more on my pricing page or book a 15-minute initial chat here.

Question 12

How long do I need to see you for?

Accepted Answer

Every client’s needs and circumstances are individual.  We may meet for a handful of sessions or it may be longer.  There are various factors that will influence this and we can agree together what feels right for you.

Question 13

Do you offer online counselling?

Accepted Answer

Yes. If meeting in person isn't possible for you I am able to meet online or over the phone.

Question 14

What should I think about when considering online counselling?

Accepted Answer

You’ll need a good internet signal, a laptop or tablet is more suitable than a mobile phone, and you’ll need a quiet space where you’re not going to be disturbed.

Question 15

Do you offer in-person counselling?

Accepted Answer

Yes! I offer in-person sessions in a comfortable space in Snainton, North Yorkshire.

Question 16

Where are your in-person sessions held?

Accepted Answer

I have a comfortable space in Snainton with parking. I can provide further details if you decide to book in.

Question 17

Do you have evening or weekend appointments available?

Accepted Answer

My availability will change from time to time depending on arrangements with existing clients.  We can discuss what days and times work best and I will do my best to accommodate you.

Question 18

Are your in-person spaces accessible for wheelchairs/walking difficulties?

Accepted Answer

The approach to my space is step free, with a small raised threshold to cross when entering the room.  Currently the turning space to enter the room is unlikely to accommodate most wheelchairs.  If you would like specific accessibility information to find out if these may still be suitable for you please contact us.

I also offer online counselling, if that suits your circumstances better.

Frequently asked questions